CBN offloads risks and liabilities on customers

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NaijaNews reports that the new directive is to absolve the banks and put liabilities for any breach or risks arising from such transfers on the bank customers.

CBN stated on Thursday, May 2, 2022, in a circular issued to banks on the Review of operations of the Nigerian Interbank Settlement System (NIBSS) Instant Payments System and other e-payment options with the same features. The circular conveying the directive was signed by the Director of Payments System Management Department, Musa Jimoh.

The circular said: [I]“Further to the Circular on the above subject referenced BPS/DIR/GEN/CIR/01/011 and dated August 13, 2014, banks are hereby required to comply with the following:

“Accept indemnity from customers for ‘Highly Secured Online Funds Transfer above N1 million for individual and N10 million for corporate, subject to a maximum of N25 million (Individual) and N250 million (Corporate);

“Provide customers with the option of electronic or paper indemnity based on the customer’s preference; Implement electronic indemnity with stricter controls requiring biometric verification of identity;

“Adhere to multiple factor authentication (MFA) for ‘Highly Secured Online Funds Transfer; Inform and educate customers on the use of indemnity to increase transaction limits where applicable.” [/i]

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